Slide 1

Conditions

This warranty only applies in the United States
Should a buyer provide Mueller Optics with a delivery address that is incorrect, the buyer will be held responsible for the item(s).
When sending a product back for Warranty services, please be sure to get delivery confirmation or a tracking number, we will not be held responsible if a product is not received.
When returning a scope for Warranty work, only include the contents of which the scope was purchased with. Please do not include mounting hardware, sunshades, or rings.
Once an item(s) has been purchased, the item(s) becomes the property of the buyer and Mueller Optics will not give an exchange for that item(s). Even if the item(s) have not been opened.
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We strive to make products that last a lifetime but we also understand that things happen and when they do…we got you covered. With our lifetime guarantee, we will repair or replace your product if damaged during any normal use.

No registration, No receipt, No charge, required.

This warranty does not cover damage that occurs in shipment or failures that result from accidents, misuse, abuse, unauthorized alterations, theft, modifications and acts of God…

NOTE: This new Warranty applies to any scope that was bought within the last 2 years.  If you’ve bought later than that then your scope would fall under the old warranty which you can see here.  Please fill out the form and let us know if you have any questions.

If you’re scope has been bought within the last 2 years, please fill out the form below to submit your claim.  Once approved, we’ll issue you an RMA (Return Merchandise Authorization) and instructions on where to return.

    Customer Information



    Shipping Address



    Purchase Information

    Where was the product purchased? *

    Approximate purchase date *

    Order number

    Are you the original purchaser? *

    Product Information


    Approximate age of the product

    Firearm and Mounting Information


    Has the product been dropped, struck or involved in an impact? *

    Warranty Problem

    What problem are you experiencing? *

    Required Photos

    Full-product photo *


    Upload one clear photo showing the entire product. Maximum file size: 4 MB.

    Mueller branding and model photo *


    Upload a close-up photo showing the Mueller branding, model number or identifying markings. Maximum file size: 4 MB.

    Photo showing the problem


    Upload a photo showing the damaged or affected area when possible. Maximum file size: 4 MB.

    Customer Certification


    Submitting this form does not automatically approve a warranty replacement. Mueller Optics will review the information and contact you with the next step.